For example, this Policy does not apply to End Users who purchased their digital content specifically from Follett or a Follett-affiliated bookstore or institution. This Privacy Policy does not apply to electronic readers or other platforms or websites that do not link to this Policy. Your use of the Services is also subject to our Terms of Use. This Privacy Policy applies to the information that we collect and process about individual users ( “End Users”) of (i) the RedShelf platform and services, including the RedShelf eReader (including mobile applications) and RedShelf Classroom (collectively, the “Platform” or ”RedShelf Platform”), (ii) all digital content accessible through the RedShelf Platform ( “Digital Content”) and (iii) visitors ( “Site Visitors”) to ( “”) and all associated websites, including all websites that RedShelf hosts and manages for certain of its customers (the “White Label Sites”) to the extent such sites link to this Privacy Policy (collectively, “Sites”), as well as information provided when you interact with RedShelf, such as by emailing us or chatting with us (the Platform, Digital Content, and Sites are collectively, the “Services”). It also describes the rights and choices you have regarding our use of your information. (“RedShelf,” “we,” “us,” or “our”) collects, uses, and discloses your information. In this Privacy Policy, we describe how RedShelf, Inc. We reside in Amazon Web Services (AWS) and Google Cloud Platform (GCP), both of which are SOC 2 Type 2 certified, meaning they promise to securely manage our data to protect the interest of RedShelf and the privacy of our users. We partner with third-party organizations such as Qualys Scan, and White Hat Hackers to conduct third-party penetration testing and vulnerability scans of our environment. We regularly update our Higher Education Community Vendor Assessment Tool (HECVAT) to mature cybersecurity standards within the higher education industry. We require our third-party processing partner to adhere to the Payment Card Industry Data Security Standards (PCI-DSS) to ensure we do not receive or store payment information. We utilize the National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF) as a guiding principle. ![]() We are committed to compliance with applicable privacy laws such as the California Consumer Privacy Act (CCPA). We are committed to compliance with the Family Educational Rights and Privacy Act (FERPA) when institutions provide Personally Identifiable Information (PII) to us for legitimate and necessary educational purposes. Navigate to the upper right-hand portion of your screen and select Additional Options (3 horizontal bars) and select Download for Offline to begin.We are committed to achieving and implementing the following benchmarks and industry standards: Once you have determined your book’s offline allowance, you can create an offline session. Clearing your browser cache may disrupt your Offline Access. From there, you can then access your content through the unique link without a network. The content downloads to your browser cache. You must have an Internet connection while activating Offline mode. If you don’t see the Offline icon, the publisher does not offer offline access for the particular title. Click on the title you would like to check for Offline to open the side panel. To check your eBook’s offline access allowance, navigate to your Shelf. To help, RedShelf notifies you if your eBook has offline capabilities. ![]() Not all publishers include an offline access allowance for all books. This enables you to read your eBook when you don't have an internet connection.Ĭhecking Your eBook’s Offline Access Allowance Now, if your eBook has an offline access allowance, you can save a part of your book in your browser's cache. In your setting, please uncheck this option in Firefox: " Delete cookies and site data when Firefox is closed." This comes checked by default and disables RedShelf's Offline Feature in our eReader! ![]() ![]() ***Another Quick Disclaimer for Firefox users: That being said, if you are reading this, please make sure your device is updated! In order to use the updated version of our Offline Access, you musthave the latest iOS update. If your device is not updated, the Offline Access will not work. ***Quick Disclaimer for iPad/iPhone users:
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